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Nilay Shah has a diverse work experience spanning from 2016 to 2022. Starting as a Crew Member at Burger King in 2016, they gained experience in the kitchen, at the till, and in customer service. In 2018, Nilay interned at Engineered Air Treatment Limited, contributing to the manufacture of fans, vents, and louvres. They also participated in a leadership development program at LeadNow! that same year.

In 2019, Nilay worked as a Customer Service Advisor at The Contact Company, where they demonstrated excellent customer satisfaction and utilized various databases to process and track customer orders. They then held roles at Carphone Warehouse and Currys PC World in 2020, primarily focused on sales and order fulfillment.

In 2021, Nilay worked as a Domiciliary Care Worker at Sensitive Care Solutions Ltd. They provided care services to individuals in their homes. Additionally, they founded VitaReview, a platform focused on front-end web development, where they networked with clients to provide code-centric solutions to design issues.

Currently, Nilay works as a Credit Analyst at Oakbrook starting in 2022.

Nilay Shah completed their A levels in Maths, Chemistry, Physics, and Biology (AS) at Cedars Academy (Longslade Community College) from 2011 to 2015. Nilay then pursued a degree in Automotive Engineering at the University of Hertfordshire from 2015 to 2018. Afterward, they completed an MSc in Bioengineering and Biomedical Engineering at the University of Nottingham from 2018 to 2019.

In addition to their formal education, Nilay also obtained several certifications. Nilay earned the IBM Professional Certificate in Data Science from Coursera in October 2021. Nilay completed CSS Essential Training, HTML Essential Training, Sales Fundamentals, and Strategic Thinking courses, all obtained through LinkedIn, in 2020.