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Kim Diamond has extensive experience in the travel industry, with a career spanning over three decades. Currently serving as Operations Manager at NZ Travel Brokers since September 2007, Kim has previously held the same title at Carlson Wagonlit Travel, where also served as a Business Process Analyst. Earlier roles include Team Leader and VIP Consultant at TQ3Navigant and Business Travel Consultant positions at American Express Travel and Passport Holidays. Throughout the career, Kim has demonstrated expertise in managing travel teams, implementing best practices, and providing exceptional service to both leisure and corporate clients.