Anna Brooks, CSPO

Anna Brooks has extensive work experience in various roles within the healthcare industry.

Starting in 2016, Anna joined the New York State Technology Enterprise Corporation (NYSTEC), where they held multiple positions. Anna began as a Business Support Analyst, providing subject-matter support, program operations, stakeholder outreach, and data analysis for the Electronic Health Record (EHR) Incentive Payment Program. Anna then moved on to become a System Design Lead, analyzing and developing requirements for the Medicaid EHR Incentive Program. In this role, they were responsible for creating process models, documentation, and test plans, as well as identifying gaps in system functionality. Following this, Anna served as a Deputy Project Manager, leading a team of analysts and overseeing program areas such as system design, helpdesk support, and process improvement. Anna actively participated in client and stakeholder management while ensuring program quality control.

In 2019, Anna took on the role of Senior Consultant at NYSTEC before transitioning to Assistant Project Manager in 2020. As an Assistant Project Manager, they were involved in assisting the New York State Department of Health (NYSDOH) with the Health Information Technology for Economic and Clinical Health Act (HITECH) Electronic Health Record (EHR) Incentive Payment Program. Anna'sresponsibilities included overseeing the project team, program administration, provider support, stakeholder outreach, and system design. Anna also managed and ensured compliance with two Regional Extension Center contracts on behalf of NYSDOH. Lastly, Anna returned to their previous role as Project Manager, leading a team in supporting NYSDOH with its EHR Incentive Payment Program.

Prior to their time at NYSTEC, Anna worked as a Project Leader at NExT Services, where they managed a team of student fellows and provided consulting services to non-profit organizations. Anna focused on improving business processes, strategic planning, and conducting market research.

Before joining NExT Services, Anna worked at the New York State Department of Health as an Assistant Fiscal Analyst. In this role, they conducted data analysis, audited financial expenditure reports, and tracked data related to various projects.

Anna's work experience also includes an internship at Nosh Detox, where they assisted with marketing strategies, promotions, and product management.

Overall, Anna Brooks has a diverse range of experiences in project management, consulting, system design, program administration, and data analysis within the healthcare industry.

Anna Brooks, CSPO, has a diverse education history. Anna obtained their Master of Business Administration (MBA) degree with a focus on Strategic Management from Siena College between 2019 and 2021. Prior to that, they earned a Master of Science (MS) degree in Healthcare Data Analytics from Clarkson University from 2016 to 2017. Anna also holds a Bachelor's degree in Business Administration and Management, General from Siena College, which they received between 2013 and 2016.

Before starting their college education, Anna briefly attended Moravian University in 2012, though their specific field of study is not specified. Anna completed their high school education at Greenville High School between 2008 and 2012.

In addition to their academic accomplishments, Anna has acquired several certifications throughout their career. Anna became a Certified Scrum Product Owner (CSPO) through the Scrum Alliance in November 2016. Anna also holds certifications in Business Analysis for Project Managers, Business Process Improvement, and is a Prosci® Certified Change Practitioner from LinkedIn, which they obtained in August 2021 and April 2023, respectively.

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