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Zion Sandy is currently working as an IT Analyst- Service Delivery at NewYork-Presbyterian Hospital since July 2023. Prior to this role, they served as an Information Technology- Service Delivery Coordinator at AHRC Nassau from June 2022 to August 2022. Zion Sandy graduated from Quinnipiac University in 2023 with a Bachelor's Degree in Computer Information Systems. They have experience providing IT support services, troubleshooting, and system operation, utilizing tools such as SolarWinds helpdesk for managing and redirecting tickets.