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Lawrence Tillery is an experienced IT professional with a focus on technical support roles. Currently serving as an IT Support Specialist at NYC Health + Hospitals since September 2023, Lawrence previously worked as a Desktop Support Specialist at LVMH Perfumes & Cosmetics and as a Technician 2 at Nordstrom, where responsibilities included assisting with escalated issues and managing virtual machine sessions. Prior experience includes working as a Desktop Support Analyst at Northwell Health, providing both in-person and remote assistance, as well as serving as a Service Desk Analyst, where tasks included troubleshooting and documenting solutions. Lawrence holds a Bachelor's degree in Industrial Technology/Technician from Central Connecticut State University and completed Columbia Engineering Boot Camps in 2022.