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Amanda DeMayo currently serves as the Director of Customer Success at NWN Carousel, a position held since September 2017, following a progression to Customer Delivery Manager. Prior experience at Verizon Wireless spanned from 2000 to 2017, where Amanda held various supervisory roles, including Supervisor of HQ Planning, Operations and Execution, focusing on operational efficiency and team management, and Supervisor of Customer Service, overseeing customer service operations and performance management. Amanda's early career included roles such as Lead Coordinator in Loyalty Management Services and Customer Care Representative. Academically, Amanda earned a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Business Administration with a focus on Organizational Leadership from Southern New Hampshire University.