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Michel Lima has extensive experience in business development and customer success, currently serving as a Business Development Manager at Nuvemshop since July 2016, where previous roles included Customer Success Manager and Customer Success Executive. Prior to Nuvemshop, Michel worked as a Digital Marketing Consultant at Hotel Saint Michel and held marketing assistant positions at Lourenço Advogados and Dhaya Importação e Exportação. Michel began a career in support roles at St. Paul's School in São Paulo from 2009 to 2013. Academically, Michel holds a degree in Communications with a focus on Advertising from Universidade Anhembi Morumbi and has completed various certifications in digital marketing and business intelligence.