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Edward Floyd has more than 20 years of work experience in the telecommunications industry. Edward is currently working at NUSO as the NOC Manager, Cloud Operations. In this role, Edward provides guidance and troubleshooting for SIP hosted and PBX services. Prior to this, they worked as a Technical Support Engineer at NUSO, where they provided direct customer and sales support for cloud services.

Before joining NUSO, Edward worked at SoTel Systems as a TAC (Technical Assistance Center) employee from 2016 to 2019. Edward also served as a Senior Network Planner at Level 3 Communications from 2014 to 2015. Edward had a long tenure at tw telecom, where they held the positions of Senior Network Planner and Senior Network Architect from 2006 to 2014. At tw telecom, they were responsible for network planning, operations maintenance, and capacity management for 20 national markets.

Edward started their career at Xspedius Communications as a Switch Engineer II from 2002 to 2006. Prior to that, they worked as a Network Engineer at NuVox from 2000 to 2002 and as a QA Manager at Gabriel Communications from 1997 to 2000.

Edward Floyd attended Jefferson College. No information is provided regarding the years of attendance, degree programs, or fields of study.