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Toan Pham is an experienced software quality operations professional with a strong background in the tech industry. Currently serving as Software Quality Operations Technical Manager and previously as Technical Lead and Software Operations at Nuro since December 2018, Toan has extensive experience in triaging software failures, performing root cause analysis, and creating test scenarios. Prior roles include Software Operations Specialist at Strio Consulting and Software Quality Operations Associate at Modis, where Toan gained experience working onsite at Nuro and Waymo, respectively. Toan holds a Bachelor of Science in Aerospace Engineering from San Jose State University and has demonstrated leadership skills through managing teams in previous positions, including a managerial role at Grocery Outlet.