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Joanna Latarska is a skilled Customer Support Specialist with extensive experience in client service across various industries. Currently employed at Nulab since November 2023, Joanna specializes in customer support for SaaS online proofing software, utilizing tools like Intercom and Jira. Previous roles include working at Ziflow, State Street, and founding tweend.com, showcasing expertise in customer service, technical troubleshooting, and team collaboration. Joanna has also held several assistant positions in the buying sector at well-known brands such as HUGO BOSS and Burberry, where responsibilities ranged from product management to sales support. Academic qualifications include a Bachelor of Arts in Fashion from the University of Hertfordshire and foundational studies in tailoring from the London College of Fashion.