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Zandile Adams, PMP, is an experienced operations leader currently serving as the Director of Operations at Nuevo since April 2022, where responsibilities include acting as the management representative for external sales representatives and aligning their activities with the company’s strategic goals. Previously, Zandile held roles such as Operations Experience Manager at Nuevo, where a focus on eliminating digital friction and enhancing operational efficiencies was emphasized, and Senior Project Manager and Analyst at TEN Consulting, leading customer experience programs. Zandile's background also includes positions in project management and client relations at Enlight Strategic and M&C Saatchi Group, respectively, along with experience as an Internal Sales Executive and Executive Assistant at Primedia Group. Zandile Adams has a postgraduate degree in Strategic Relationship Marketing from George Brown College and multiple qualifications in Business Administration, Human Resources Management, and skills development.