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Emma O'Brien is an experienced professional in client relationship management and customer service, currently serving as a Client Relationship Manager at Nucleus Financial since November 2019. Prior to this role, Emma worked as a Client Relations Support at Nucleus Financial and spent over five years at Aegon, where responsibilities included administering pension scheme compliance and handling customer queries. Emma's career began at Tesco Stores CR as a Customer Service Advisor, gaining extensive experience in customer complaints, refunds, and retail operations. Emma holds a Bachelor’s Degree in Psychology with Sociology from Edinburgh Napier University.