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Raphael Davi dos Santos is an experienced professional currently serving as Team Leader in Fraud Ops at Nubank since January 2021. Prior to this role, Raphael was a Customer Experience Team Lead at Uber from March 2018 to January 2021, focusing on connecting people and dreams. Additionally, Raphael worked as a Consultive & Training Agent at GS&Friedman from February 2016 to February 2018, addressing client needs and developing training content. Education includes a Bachelor's degree in Psychology from Universidade Veiga de Almeida (2014-2020) and a Bachelor's degree in Theology from Universidade Batista do Rio de Janeiro (2015-2018).