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Andrew Custer has an extensive background in Quality Assurance, with experience in various companies such as NTWRK, Verishop, Endpoint, Snap Inc., and more. Andrew has held titles such as Quality Manager, Director of Operations, QA Lead, and Software Test Engineer. With a degree in Linguistics & Composition from the University of North Texas, Andrew has developed triage processes, managed teams of QA engineers, built bug tracking tools, and led quality efforts for various engineering teams. Andrew's leadership skills in quality assurance and operations have been instrumental in driving customer issue resolutions and team reorganizations.