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Eleanor Tan is an accomplished marketing and customer experience leader with extensive expertise across various educational organizations. Currently serving as Chief Customer Officer at NTUC First Campus, Eleanor drives brand and marketing strategies for preschool brands like My First Skool and The Little Skool House, focusing on enhancing customer experience and enrolment processes. Previous roles include Director of Brand Marketing and Customer Experience at MindChamps, where Eleanor led a global brand refresh, and Director at The Learning Lab, managing a team of 100 and achieving multiple awards for innovative marketing campaigns. With a solid foundation in business development and marketing communication, Eleanor has a proven track record of revenue growth and stakeholder engagement across diverse sectors. Eleanor holds various degrees, including a Master of Arts in Digital Management and certifications from prestigious institutions such as Harvard Business School Online.