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Nicholas Gullberg is an accomplished professional with extensive experience in CRM management and development. Currently serving as Utvecklingschef and Head of CRM at NTM AB since October 2021, Nicholas has successfully led the implementation of a new CRM and booking system for the advertising business. Previously, as Head of CRM Nordics at Schibsted Marketing Services, Nicholas managed the migration of CRM systems in Sweden and Finland to Microsoft Dynamics CRM. Nicholas also held the position of Head of CRM at Schibsted Media Group, overseeing the development of sales tools like Salesforce and managing a team of specialists. Earlier roles include Product Owner CRM at Schibsted Centralen AB, Salesforce Administrator at Hitta.se, and various positions in customer service and sales. Nicholas's educational background includes studies in Network and Computer Technology from Rudbecks Gymnasium and ongoing education at Stockholm University.