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Jeff Steffen is a seasoned training and development specialist currently serving as a Senior Training & Development Specialist at NTC - A Covius Solution since October 2020. With extensive experience in client service and technical training, Jeff has previously held positions as a Client Service Technical Support Trainer at Verifone, an IT Training Analyst at Holland & Knight LLP, and a Training Group Leader at Nielsen. Jeff's educational background includes an MBA in Business and Administration from the University of Phoenix and a BSEET in Electronic Engineering Technology from ITT Technical Institute-Tampa, underlining a strong foundation in both business and technical disciplines.