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Brian Carroll has extensive experience in IT support and systems administration, currently serving as a Product Support Specialist at NT-ware Systemprogrammierung since August 2014, focusing on enterprise class print and scan management software and Canon multi-function devices. Prior roles include Systems Administrator at SunGard VPM, where infrastructure management responsibilities encompassed AV, AD, WSUS, and VMWare, as well as Senior Field Engineer at Richard Fleischman & Associates, providing support for Windows environments in hedge funds. Additional experience includes Systems Engineer at Cold Spring Harbor Laboratory, PC/Laptop Support Engineer at PresGar Companies, and PC/Network/Server Field Engineer at PSN Solutions, highlighting a consistent focus on technical expertise and client support throughout a diverse range of environments. Education includes studies in Chemistry at the State University of New York from 1996 to 1998.