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Steve Downey is an experienced professional in workplace and culture management, currently serving as the Head of Workplace and Culture at National Savings and Investments since October 2013. In this role, Steve oversees property and estates management, focusing on facilities management and ensuring compliance with contractual agreements across operational sites. Prior to this, Steve held various leadership positions at National Savings and Investments from 2000 to 2012, including roles in corporate social responsibility and customer service. Steve's career began at Williams and Glyn / RBS as a Credit Card Clerk, followed by a position as Quality Manager at Nationwide Building Society in North Kent. Steve holds a LEAN SIX SIGMA GREEN BELT certification from The Knowledge Academy and an Associateship of the Institute of Environmental Management and Assessment (IEMA) in Environmental Studies. Education was received at Westcliff High School for Boys.