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John Dunston is an experienced client service manager currently with NSC Global since January 2020. Prior to this, John worked at T-Systems North America from 2010 to 2019 as a service delivery manager, directing the Managed Services team and overseeing key transitions and implementations. John's career at BP spanned from 2003 to 2010, during which John held several managerial roles, including planning and process assurance manager and telecom improvement manager, focusing on global transformations and service improvement processes across multiple regions. John's early career included a position as a technical project and service improvement manager at Verizon (BP PSO) from 2000 to 2003, where John built infrastructure for corporate mergers and managed IT projects. John holds a Bachelor of Science in Electrical Engineering from Florida Agricultural and Mechanical University.