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Rachel Korfman has a strong background in marketing and customer success, with a focus on strategic leadership and direction. Rachel has held roles such as Director of Marketing & Customer Success at NRT Technology Corp., where they advised clients on software solutions and led the customer success team. Rachel also served as Marketing Director at BRAND LTD, where they delivered strategically driven work for clients and provided leadership to the client/agency team. Prior to that, Rachel was Director of Marketing Activation at Excalibur Hotel & Casino, Marketing Manager at Evans Hotels, and Account Manager at MGM Resorts International. Rachel began their career as an Advertising Coordinator at Luxor Hotel & Casino.

Rachel Korfman pursued their education at the University of Nevada-Las Vegas from 1999 to 2002. During this time, they earned a Bachelor of Arts in Human Communication, with a focus on Communication, General. Rachel also obtained a Bachelor of Science in International Business, specializing in International Business with a minor in Spanish. Following their undergraduate studies, Rachel continued to expand their knowledge and enrolled in the University of Phoenix from 2004 to 2006. There, they completed their Master of Business Administration (M.B.A.) degree, with a concentration in Business Administration and Management, General.