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Bhavneet Sachdeva is a technical support professional with extensive experience in customer service and technical roles. Currently serving as a Technical Support Representative at NRT Technology Corp. since October 2017, Bhavneet specializes in remote software installations and troubleshooting for ATM kiosks in gaming locations, while ensuring Service Level Agreement adherence during escalations. Previous experience includes providing technical customer support for iOS and macOS devices at The Minacs Group, where Bhavneet also functioned as a Quality Coach, evaluating calls and delivering coaching. Additional roles include Phone Interviewer at Forum Research and Customer Service Representative at Church's Chicken. Bhavneet holds a Post Secondary Diploma in Computer Systems Technician and a Post Graduate Diploma in Wireless Networking from George Brown College, along with a Bachelor's degree in Electrical, Electronics and Communications Engineering from Amritsar College of Engineering & Technology.