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Felicia Moody is a dedicated professional with extensive experience in client support and educational program management. Currently serving as a Client Support Specialist at the National Resident Matching Program® (NRMP®) since July 2016, Felicia provides assistance to clients on the web-based Registration, Ranking, and Results (R3) system and coordinates the lifecycle of multiple Specialties Matching Service Fellowship Matches. Prior to this role, Felicia worked at the Association of American Medical Colleges (AAMC) from August 2012 to July 2016, first as an LMS Administrative Specialist, where responsibilities included daily support and administration of the Learning Management System, and then as a Program Specialist, managing the Medical Education Research Certificate (MERC) program. Felicia holds a Bachelor of Science (B.S.) degree in Sociology from Bowie State University.