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Jay Fletcher is currently employed as a Senior Voip Engineer at NRI Australia & New Zealand. Prior to their current role, Jay worked as a Lead Consultant at Capgemini and as a Modern Workplace Consultant at Empired Ltd. Jay's expertise lies in Microsoft Office 365, Teams, Skype For Business, Exchange, Intune, VOIP, Audiocodes, Ribbon, Telstra Calling for O365, and Windows Server. Jay has a background in Service Desk, Desktop, and Server Support, as well as experience as an Electronic and IT Engineer at Perth Digital. Jay holds an Advanced Diploma in Computer Systems and Electronic Engineering from Central TAFE.