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Melissa S. has a diverse work experience spanning over 20 years. Melissa'smost recent role was as the Chief of Staff for the Growth Team at NRC Health, where they served as a liaison between the Chief Growth Officer, executives, and other departments to drive change management and improve communication. Melissa also held the position of Customer Liaison Director at NRC Health, where they were responsible for quick resolution of customer-specific and global issues. Prior to that, Melissa was the Director of Customer Success, leading a team of Customer Success Managers and coaching them to meet client expectations and increase client contract value. Melissa initially joined NRC Health as a Customer Success Manager, where they consulted with clients on best practices and deepened client relationships. Before their time at NRC Health, Melissa worked as a Business Development Manager, where they significantly increased client contracts while maintaining a high client retention rate. Earlier in their career, Melissa worked at the University of Nebraska as a Facility Manager, supervising employees and managing daily facility operations. Melissa S. has a proven track record of driving growth, improving customer satisfaction, and effective leadership.

Melissa S. holds a Bachelor's Degree in Business Administration from the University of Nebraska. Melissa'sdegree focused on Management, Finance, Economics, and Psychology. However, the specific start and end years of their education are not provided.