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Ashley Lake

Escalation Analyst at nQ Zebraworks

Ashley Lake has been in the IT industry since 2021, when they began working as an IT Support Analyst for nQ Zebraworks. From 2017-2021, they were a Technical Lead at UST Global, where they performed incident management and RCA of critical customer interactions and applications. Ashley also led a small 24/7 monitoring team that used the implemented monitoring solutions. From 2018-2021, they were the Website Administrator for Harmony Creek Church, managing the front-end and back-end portions of the website. From 2014-2021, they were a Digital Specialist for the Miami Valley Black Health Coalition, creating and maintaining the website, Facebook, and Twitter for the non-profit organization. From 2014-2015, they were a Freelance Digital Consultant and an All-Media Reporter Intern for Cox Media Group. Finally, from 2011-2014, they were a Tattoo Apprentice/Artist for Glenn Scott's Tattoo Team, where they were responsible for answering phone calls, greeting clients, and scheduling appointments.

Ashley Lake has pursued a variety of educational experiences. From 2011 to 2015, they earned a Bachelor's Degree in Communications from Wright State University. Ashley then attended The Wharton School from 2017 to 2019 and earned a Business Foundations degree with a focus in Business Administration and Management, General. Most recently, they have been attending Western Governors University since 2019 and is currently pursuing a Bachelor of Science in Information Technology. Additionally, Ashley has obtained several certifications, including CompTIA A+ Certification from CompTIA in August 2020, Splunk Deep Dive from Linux Academy in January 2020, and Linux Essentials from the Linux Professional Institute.

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