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Charlotte Pratley has a diverse work experience in the field of customer and data analytics. Charlotte is currently working at NOW Money as the Head of Customer and Analytics, a role they took on in January 2023. Prior to that, they were the Marketing and Analytics Manager at NOW Money from June 2021 to January 2023.

Before joining NOW Money, Charlotte worked at National Express LTD as an Insight Manager from January 2020 to June 2021. Prior to that, they held the position of Senior Insight Analyst from September 2018 to January 2020 at the same company.

Charlotte also has experience in the loyalty sector, having worked at Nectar Loyalty. Charlotte was the Lead Analyst from July 2017 to September 2018, a Senior Analyst from July 2016 to July 2017, and an Analyst from April 2015 to July 2016.

Other roles in Charlotte's work history include Marketing Analyst at NEC Group from June 2014 to April 2015 and Junior Marketing Analyst at PDSA from June 2012 to July 2013.

Additionally, Charlotte participated in the IDM Data Discovery Workshop in March 2013, organized by The Institute of Direct and Digital Marketing (IDM).

Charlotte Pratley attended King Edward VI Five Ways Grammar School from 2003 to 2008, where they completed their GCSE's. Charlotte then went on to complete their A Levels in Maths, Economics, Finance, and Music from Old Swinford Hospital from 2008 to 2010. Finally, they studied Business Management with Employment Experience and earned a Bachelor of Arts (BA) degree from The University of Sheffield from 2010 to 2014.