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Katherine Song is a dedicated professional with a strong background in customer service and scientific support. As a Scientific Support Associate at Novus Biologicals LLC since March 2022, Katherine focuses on ensuring client satisfaction and facilitating successful product utilization. Prior to this role, Katherine gained experience in the service industry as a Server at Black Bear Country Club, where exceptional service was paramount, and as a Sales Associate at Kay Jewelers, contributing to sales and client relationships. Additional experiences include physician shadowing at Parker Adventist Hospital to understand clinical dynamics and serving as a Student Assistant at the University of Boulder Environmental Center to promote sustainability initiatives. Katherine holds a degree in Molecular Cellular Developmental Biology from the University of Colorado Boulder.