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Joselyn Delgado is a seasoned professional with extensive experience in customer service and compliance roles. Currently serving as a Senior KYC Officer at Novum Bank Group since November 2018, Joselyn is responsible for maintaining a Customer Identification Program, reviewing KYC documentation, and liaising with authorities on anti-money laundering matters. Previous roles include Key Holder at Flying Tiger UK, Supervisor at Food Filosophy, and Restaurant Supervisor at Millstream Hotel, where Joselyn demonstrated expertise in customer support, staff management, and operational efficiency. Joselyn holds a Diploma in Business Management from I.p.s.i.a. A. Parma and has completed a course on Anti-Money Laundering and Counter-Terrorist Financing.