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Thomas Skov Olesen is a seasoned IT professional with extensive experience in managing IT services and leading digital transformation initiatives. Currently serving as the Head of Service Management Office at Novonesis, Thomas previously held the role of Head of Regional IT Services for EMEA and Americas at Novozymes for over 15 years, where responsibilities included overseeing regional teams delivering IT services to approximately 5,000 employees across 25 sites. Thomas's career encompasses various positions, including Project Manager, Service Design Team Lead, and Digital Workplace Consultant, with notable projects such as the global Skype to Teams transition and Office 365 implementation. Academic credentials include multiple degrees in business administration and computer science from renowned institutions, complemented by additional studies in IT management and psychology.