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Miguel Gouveia is currently working at NOVO BANCO as a Retail Transformation Office Analyst. Prior to this, Miguel worked at Westmont Hospitality Group as a Business Consultant. Miguel has a background in Marketing and Education, having worked at Nova Hospitality Club and Nova School of Business and Economics. Miguel also has experience in consulting from their time at Boston Consulting Group. Miguel holds a Master's degree in Business Administration and Management, as well as a Bachelor's degree in the same field. Miguel is dedicated to improving customer experience and efficiency in various roles within different organizations.