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Heriberto Medellin is an experienced IT professional currently serving as an IT Help Desk Assistant at Noveon Magnetics Inc. since July 2022. Previous roles include Computer User Support Specialist - Internship at ACI Learning, and various positions at The Home Depot, where responsibilities ranged from managing a team of associates to providing exceptional customer service. Earlier experience includes roles such as Hydrovac Technician at 4 Warriors Hydro Excavating, Warehouse Associate at Amazon, and POS Specialist/Technician at Northside ISD, all contributing to a diverse skill set in technology and customer support. Education includes studies at The University of Texas-Pan American and Texas A&M University-Kingsville.