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Jason Timbert is an experienced professional in customer care and account management, currently serving as the National Account Manager and Customer Care Center Manager at Novatech, Inc. since August 2020. Prior to this role, Jason Timbert worked at GDP Technologies, a Xerox Company, from April 1999 to August 2020, where a diverse range of positions were held, including Field Technician, Shop Manager, Factory Authorized Trainer, and Customer Care Center Manager. Jason Timbert's current responsibilities focus on ensuring overall customer satisfaction while leading a team that addresses service call dispatch, supply fulfillment, meter collection, and technical support through the 360App and remote analytics.