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Sagar T. is an experienced customer service professional currently employed at Nova Scotia Power as a Customer Service Representative since July 2022, where responsibilities include processing service requests efficiently to ensure customer satisfaction. Previously, Sagar served as a Customer Support Professional at Concentrix from January 2021 to July 2022, focusing on identifying customer needs and forging long-term relationships while demonstrating problem-solving abilities and a commitment to delivering excellent customer experiences. Sagar's educational background includes degrees in Human Resource Management and International Business Management from St. Clair College, as well as a Bachelor of Commerce in Accounting and Finance from Gujarat University.