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Kathleen Norman is a highly experienced professional currently serving as the Director of Clinical Transformation for Central Zone at Nova Scotia Health Authority since August 2023. Previous roles include Senior Project Manager at Staples Business Advantage and Senior Director of Strategic Planning, Risk and Quality at Shannex Incorporated, where Kathleen also held the position of Director of Business Intelligence and Analytics. Earlier career positions include Manager of Business Intelligence - Analysis and Business Process Consultant at Staples, as well as Operations Manager at Convergys. Educational qualifications include a Doctor of Philosophy (PhD) in Public Health and Health Systems from the University of Waterloo, a Master of Business Administration (MBA) in management consulting from Saint Mary's University, and a Bachelor of Business Administration (B.B.A.) in Management from Mount Saint Vincent University.