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Jason Pantano is a seasoned professional with extensive experience in business process management and project coordination. Currently serving as the Manager of Business Process Services & Training at Nova Healthcare Administrators, Inc. since July 2020, Jason leads transformation projects and cross-functional teams to enhance operational efficiency. Previously, as a Senior Business Process Partner at Evolve Practice Partners, Jason successfully executed transformation initiatives and developed standardized procedures in collaboration with stakeholders. Jason's career also includes significant roles at Independent Health, where contributions spanned from Business Process Partner to Project Coordinator, providing insights and support for process improvements and project governance. Early career experience includes project coordination at AP Professionals of WNY and as a Billing Specialist for Blue Cross Blue Shield of WNY. Jason holds a Bachelor's degree from Buffalo State University, completed in 2009.