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Ali Khwaja is an experienced professional in the automotive and transit sectors, currently serving as the Customer Support Manager for Nova Bus since January 2010, focusing on service management for Transit Authorities in Ontario. Previously, Ali held roles as a Design / CAE Engineer at Stanley Electric U.S. Co., Inc., a Technical Coordinator in the Noise-Vibration Group at Honda R&D Americas, Inc., and a Technical Coordinator and Engineering Technologist at Honda Canada Inc. Ali's expertise includes product specification development, chassis project leadership, and warranty quality improvement initiatives. Educational qualifications include a Bachelor of Mechanical Engineering from McGill University and a Diplôme d'étude Collégiale in Pure & Applied Sciences from Marianopolis College.