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After an eleven year stint as a design and innovation consultant at IDEO, Lydia joined Greg and Glen at onefinestay as Head of Service Product Development. She went on to work with a number of London-based start-ups and digital organisations, including Klevio, Tails and GDS, before becoming Head of User Research at Deliveroo. Lydia studied English Literature and Critical Theory at Cardiff University; to wit, she knows how to use a semicolon.