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Lotte Heldoorn is an experienced Business Analyst with a diverse background in various organizations. Currently working at Politie Nederland since July 2023, Lotte focuses on analyzing existing business processes to identify inefficiencies and mapping desired processes in collaboration with stakeholders. Prior experience includes roles at Noun BV as a Product Owner/Business Analyst, Hallmark Cards managing the development of the Hallmark App, and serving as a Customer Journey Expert at ASN Bank to enhance collaboration between business and IT. Lotte also has a strong foundation in content and editorial roles, having worked at Presenter, de Volkskrant, and Amsterdam University Press, and possesses educational credentials including a Master of Arts in Editing from the University of Amsterdam and a Bachelor's in History from Rijksuniversiteit Groningen.