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Katie Kocherer is an experienced professional in the healthcare and customer service sectors, currently serving as a Business Systems Supervisor for Central Scanning & Indexing and in Compliance Operations at HealthPartners since March 2014. Katie's responsibilities include providing cost estimates for medical services and addressing escalated customer concerns to enhance service quality. Additional experience includes roles as a Patient Account Representative at HealthPartners and Allina Health, where knowledge of insurance, medical coding, and automated billing was utilized. As a Team Coordinator at Norwex USA, Katie recruits and trains sales consultants, showcasing leadership and mentoring skills. Prior experience as a Fashion Stylist at Stitch Fix and as a dedicated stay-at-home mom rounding out a diverse career. Education includes training at AAPC from 2016 to 2017.