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Andy Menga is an experienced Information Technology professional with a focus on technical support and operations management. Currently serving as an Information Technology Support Technician LII at Norwex USA, Andy resolves over 40 technical issues weekly, manages user accounts with cloud software solutions, and conducts product demonstrations for executives. Previous roles include Operations Manager and Business Development Representative at BramsTouch, where Andy was involved in client management and marketing strategies, and Information Technology Support Analyst at Dallas Baptist University, assisting faculty and students with technical challenges. Andy's early career includes positions in sales and support at Fry's Electronics, FedEx Supply Chain, and Motorola Solutions. Education includes ongoing studies in Information Technology at Dallas Baptist University and a recent certification in Sales EngineeringTech Sales from Careerist.