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Charles Sowl, PMP, is an experienced Sr Business Analyst currently working at NorthWinds Technology Solutions since January 2020. Prior to this role, Charles was a Senior Business Analyst at Delta Dental of Illinois, where involvement in an Agile pilot project included user story development and requirements for enrollment processing and payment systems. Charles has also provided consulting in application testing for a web-based startup and business analysis for TriStar Machinery. A significant portion of Charles' career was spent at Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas, where various roles encompassed marketing consulting, technical administration management, and systems analysis. Charles holds a Bachelor of Science degree in Applied Data Processing from Northern Illinois University and a Project Management Professional certification from MicroTrain Technologies.