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Valentina Tosi is an experienced professional in client experience and hospitality management. Currently serving as a Client Experience Manager at Northwestern Mutual since March 2021, Valentina previously worked at Hyatt Regency Newport Beach in various roles, including Assistant Food and Beverage Manager/Event Concierge and Corporate Management Trainee - Operations from January 2019 to March 2021. Prior experience includes a position as Front Desk agent at Fairfield Inn & Suites by Marriott in 2018, engagement with the Events and Promotions Team at Orlando Weekly from May to November 2018, and a receptionist role at Individual Dimensions in Learning, INC from May 2014 to July 2015. Valentina holds a Bachelor's degree in Hospitality Administration/Management from the University of Central Florida – Rosen College of Hospitality Management, completed in 2018.