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Heiko Zuerker is a seasoned technology professional with a robust background in Cloud, DevOps, and Site Reliability Engineering. Currently serving as Principal Architect at Northwestern Mutual since January 2021, Heiko has previously held key positions at Kohl's, where responsibilities ranged from Senior Manager in Site Reliability Engineering to Senior Staff Architect in Cloud, driving significant advancements in GitOps and DevOps practices. Prior experience includes leadership roles at Rockwell Automation, focusing on SAP continuous improvement and performance monitoring, alongside IT infrastructure management roles at Propack Data Corporation and Propack Data GmbH. Heiko holds a Bachelor's Degree in Business Management from Lakeland University and an Associate's Degree in Science from Milwaukee Area Technical College.