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Erin Smith is an accomplished Lead Product Manager at Northwestern Mutual since November 2021, with a diverse background in product management and systems consulting. Prior experience includes a tenure at Capital One from June 2010 to November 2021, where Erin held roles as Product Manager and Business Systems Consultant, focusing on mobile payments innovations. Erin's experience also includes positions as Project Manager and Applications Developer at Comsys for the United Network for Organ Sharing, and Web Based Applications Developer for the Virginia Department of Health. Additionally, Erin served as an Adjunct Faculty Instructor at J. Sargeant Reynolds Community College, teaching web development courses. Educational qualifications include a Master of Library and Information Science from Florida State University, a Post Baccalaureate Certificate in Information Systems from the University of Richmond, and a Bachelor of Arts in History from Virginia Commonwealth University.