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Abrar Ahmed is a seasoned IT professional with extensive experience in application support and operations management. Currently serving as a Senior Application Support Analyst at Northwestern Medicine since December 2016, Abrar specializes in designing and deploying SharePoint Office 365 solutions, alongside mentoring others in best practices. Prior roles include Application Support Specialist at Tata Consultancy Services, IT Master Production Support Analyst at Capital One, and IT Support Analyst at Walgreens, where Abrar contributed to various technical and operational projects. Educational credentials include a Master of Science in Business Information Technology from DePaul University and a Bachelor's degree in Business Administration and Management from the same institution.