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Ben Cantatore is a seasoned IT professional with extensive experience in Service Management and architecture. Currently serving as a Senior Manager at Northramp since March 2022, Ben previously held positions as a ServiceNow Architect and ServiceNow Engineer at Freedom Mortgage. Ben's background includes significant roles such as ITSM Architect at Bed Bath & Beyond, where product investment and quality optimization were key responsibilities, and Remedy Support Manager at Emerging Health Information Technology, focused on ITIL process governance. Additionally, Ben has held various positions in Remedy administration, systems administration, and IT support, showcasing proficiency across multiple technology environments. Ben holds an Associate degree in Computer Science from Westchester Business Institute.