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Carlos Rodriguez Ortiz has extensive experience in customer service and administrative roles, currently serving as a Loan Officer Assistant at Northpoint Mortgage, Inc. since May 2018, where responsibilities include reviewing loan applications and ensuring documentation accuracy. Prior to this role, Carlos worked at Florida Hospital from May 2014 to May 2018 in Concierge Services, focusing on customer requests, program enhancements, and operational coordination. Carlos also held the position of Assistant Manager at PVH Corp. from September 2006 to May 2014, overseeing employee management, store operations, marketing adjustments, and customer service. Educational qualifications include a High School Diploma from Instituto Cumbre and a Phlebotomy Technician Certificate from Orlando Academy School of Health Professions.