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Kaitlyn Roy is an experienced Community Banker I at Northfield Savings Bank VT since May 2017, where responsibilities include processing high volumes of customer transactions, ensuring customer satisfaction, and adhering to security procedures. Prior roles include Level I Fieldwork Student at UVM Medical Center, Certified Substitute Teacher at Barre Town Middle and Elementary School, and various positions in childcare. Kaitlyn holds a Master of Science in Occupational Therapy from the University of New Hampshire and a Bachelor of Arts in Psychology from Norwich University, along with a strong background in customer service and educational support.