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James Kirk has extensive experience in logistics and customer support, currently serving as a Customer Support Representative at Northeast - Western Energy Systems since January 2020. Prior to this role, James worked as a Parts Manager at NorthEast Energy Systems from 2014 to 2016. James began a long tenure at EMD Serono Inc. in June 1995, where responsibilities included logistics coordination, logistics specialization, and materials handling. Key accomplishments include managing all domestic and international shipments for a large corporate research facility and receiving significant quantities of finished commercial products, investigational drugs, and medical devices while ensuring compliance with cGMP standards.